You cannot book a specific table. Your table will be allocated upon arrival.
TABLES FOR OUTSIDE – Unfortunately we cannot book tables outside due to the uncertainty of the weather. Please book inside and we will try and move you on the day
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Booking times will be staggered to avoid diners waiting. Please arrive as close to your booking time as possible. Please call us if you are running late. If you don’t show up within 15 minutes of the booking time you may lose your deposit and the slot may be given to another party.
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For tables of 10 or more set menus are required.
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You will have been given a time slot for when we require the table back for the next diners. PLEASE be courteous to our staff when they remind you of this. However, if the table is not required back then you would be welcome to keep it longer than the designated sitting time.
If you have paid a deposit this is refundable up to 8 hours before your booking time or can be transferred to another date.
If you have any questions at all please do not hesitate to contact us by phone 01159 811400 or by email bookings@yumacha.co.uk.
We would like to thank you all for your patience, and for your continued support. Please help us to help you have the best possible time in these difficult and unusual circumstances.
PLEASE NOTE THIS IS FOR RESTAURANT TABLES ONLY – FOR DRINKS TABLES PLEASE CALL OR EMAIL FOR AVAILABILITY
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Legal stuff, please read this before making a booking.
The booking contract: Thank you for booking with us. We both need a contract so that your rights and our rights are protected. We have tried to make these as brief and clear as possible.
By using the Service you are deemed to have accepted these terms and conditions of use.
Your table may be cancelled if you do not pay a deposit
If you don’t turn up at the restaurants at or near the specified time we reserve the right to charge you a “no show” fee (max £5 per person). If you turn up more than 15 minutes late at the restaurant we reserve the right to give away your table(s), although we will always endeavour to accommodate you at a later time if possible.
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We reserve the right to cancel your booking if we are unable to provide the service to you.
Credit cards: If we have asked you for a credit card number, we reserve the right to make a charge to this card for any of the reasons described above.
Privacy: You will receive emails from us relating to confirmation of your booking.
If you have opted in to get marketing information from us we may send you emails about offers and services. You may opt out of these at any time.
For the purposes of GDPR regulations, we are the “Data Controller” and simpleERB.com is the “Data processor”.
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Allergies and intolerances: Please note that you MUST notify your server at our restaurant before you dine of any allergy or intolerance issues that you may have.
For the avoidance of doubt any information passed by you to us through this service, by email, by telephone or by any other means, does not constitute receipt of such information by ourselves.
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Liability: Our booking technology partners, simpleERB.com and 5pm Ltd strive for the highest levels of security but please note that information carried over the internet is not 100% secure.
Neither we nor our booking technology partners accept any liability for loss, damages or costs associated with the use of this service, including viruses, data loss or consequential loss.
We try and keep our data up to date but we accept no responsibility for any damage or consequential loss arising from inaccurate data or your reliance upon it.
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Reviews: If you choose to leave a review of a meal with us via simpleERB, we reserve the right to publish it without payment to you.
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Rights and jurisdiction:
We reserve the right to vary these terms and conditions at any time.
The onus is on you to check the current terms and conditions.
This contract is governed by the Law of Scotland.